Privacy Policy
Effective date: 13/08/2026
Last updated: 13/08/2026
RB Performance Nutrition respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Rachel Butler, trading as RB Performance Nutrition, collects, uses, stores and protects your personal information when you use my nutrition services.
1. Who is responsible for your information?
For the purposes of UK data protection legislation, Rachel Butler, trading as RB Performance Nutrition, is the data controller for the personal information collected and processed in connection with RB Performance Nutrition services.
Contact:
Rachel Butler
RB Performance Nutrition
Email: hello@rbperformancenutrition.com
2. Information I may collect
Depending on the service you receive, I may collect:
Identity and contact information
• Name
• Date of birth or age
• Email address
• Telephone number
• Address where necessary
• Emergency contact details where relevant
Sports and lifestyle information
• Sport and position/event
• Training schedule and activity levels
• Competition information
• Training goals
• Sleep and recovery information
• Lifestyle information relevant to nutrition support
Nutrition information
• Dietary intake and food diaries
• Dietary preferences and restrictions
• Allergies and intolerances
• Eating patterns
• Hydration
• Supplement use
Health information
• Medical history
• Current and previous injuries
• Diagnoses
• Medications
• Relevant medical investigations and test results
• Relevant blood results
• Menstrual/reproductive health information where relevant to the nutrition assessment
• Other health information that you choose or need to provide in order for nutrition
care to be appropriately delivered
Health information is treated as special category personal data under UK GDPR.
Payment and administrative information
• Payment records
• Invoices
• Appointment records
• Correspondence relating to your service
3. How I use your information
I may use your information to:
• Provide individualized nutrition assessment and advice.
• Prepare sports nutrition plans.
• Monitor progress and review nutrition interventions.
• Arrange and manage appointments.
• Communicate with you about your service.
• Process payments and maintain financial records.
• Maintain appropriate professional records.
• Respond to questions, concerns or complaints.
• Meet legal, regulatory and professional obligations.
• Protect the health, safety and wellbeing of clients where necessary.
• Communicate with other healthcare professionals or relevant members of a support team where appropriate and permitted.
4. Lawful basis for processing
I will only process personal information where there is an appropriate lawful basis under UK data protection law.
Depending on the circumstances, this may include:
• Contract: where processing is necessary to provide the service you have requested.
• Legal obligation: where processing is necessary to comply with a legal requirement.
• Legitimate interests: where processing is necessary for legitimate business or professional purposes and your rights do not override those interests.
• Consent: where consent is the appropriate lawful basis.
Health information is special category data. Where required, I will rely on an appropriate Article 9 condition under UK GDPR in addition to the relevant Article 6 lawful basis. Where explicit consent is relied upon for processing health information, this will be obtained separately and can be withdrawn at any time, subject to any legal or professional requirements that may require information to be retained.
5. Who I may share information with
I will not distribute, sell or lease your personal information to third parties unless I have your explicit permission or am required by law to do so.
Information may be shared where necessary with:
• Healthcare professionals involved in your care, where appropriate and with your permission where required.
• Relevant coaches, practitioners or team staff where this forms part of an agreed team/club service and appropriate information-sharing arrangements are in place.
• Service providers who support RB Performance Nutrition, such as payment, booking, email, website or secure document-storage providers.
• Regulators, authorities or other organisations where disclosure is required or permitted by law.
I will only share information that is necessary and appropriate for the relevant purpose.
6. Confidentiality
Information shared during nutrition consultations will be treated as confidential. There may be circumstances where confidentiality cannot be maintained, including where disclosure is required by law or where there is a serious and appropriate safeguarding or safety concern. Where information needs to be shared with another professional as part of your care, I will generally discuss this with you and obtain appropriate consent where required.
7. How I store and protect your information
I am committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, I have put in place encrypted electronic systems and standard operating procedures to safeguard and secure the information I collect.
8. How long I keep your information
I will retain personal information only for as long as it is necessary for the purposes for which it was collected, taking into account applicable legal, professional, insurance and accounting requirements.The retention period may vary depending on the type of information. At the end of the applicable retention period, information will be securely deleted or destroyed where appropriate.
9. Your rights
Depending on the circumstances, you may have rights under UK data protection law
including:
• The right to be informed about how your information is used.
• The right to access your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of information in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to object to certain processing.
• Rights relating to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
Some rights are subject to legal exceptions.
If you wish to exercise a data protection right, please contact:
Rachel Butler
RB Performance Nutrition
Email: hello@rbperformancenutrition.com
10. Withdrawal of consent
Where I rely on consent to process your information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before consent was withdrawn. Please note that withdrawing consent may affect my ability to continue providing certain services where the information is necessary for that service.
11. Cookies and website information
If you use the RB Performance Nutrition website, information may be collected through cookies or similar technologies. Further information about cookies and website-specific data processing will be provided in the relevant website cookie information.
12. Third-party services
RB Performance Nutrition may use third-party providers to support the delivery and administration of services.
These may include providers of:
• Website hosting
• Online forms
• Payment processing
• Video consultation
• Cloud storage
• Appointment booking
Where third-party providers process personal data on my behalf, I will take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection requirements.
14. Complaints
If you have concerns about how I handle your personal information, please contact me first:
Rachel Butler
RB Performance Nutrition
Email: hello@rbperformancenutrition.com
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your information has been handled unlawfully.
15. Changes to this Privacy Notice
This Privacy Notice may be updated periodically to reflect changes in services, legislation, technology or how personal information is handled. The most recent version will be made available to clients.
RB Performance Nutrition
Rachel Butler
email: hello@rbperformancenutrition.com
website: rbperformancenutrition.com